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Help Center

Reports & Issues

Report a user who violates our policies or notify us of a platform malfunction. We review every case.

📝 Submit report
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Your report was submitted successfully. Our team will review it within 24–72 business hours and will contact you at the email provided.
Before reporting Make sure you have evidence of the issue. False or malicious reports may result in sanctions on your account.
Policies we protect
  • Fraud, scams or failure to deliver paid services
  • Harassment, toxicity or discriminatory language
  • Impersonation or fake accounts
  • Spam, unauthorized advertising or bots
  • Serious technical errors affecting payments
  • Minor interface inconveniences
System status
Main platform — Operational
Payments & Tickets — Operational
Arena Live — Operational
Notifications — Maintenance
Response time
  • High priority: 4–12 business hours
  • Medium priority: 24–48 business hours
  • Low priority: 3–5 business days